Conflict Resolution in the Workplace
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Duration: 45 Minutes
Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.
Our IIRSM & CPD approved courses are owned by VideoTile Learning Ltd and distributed under licence.
Who Should Take This Course?
This course is aimed at supervisors and managers that want to develop effective conflict resolution methods. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.
Why you should take this course
100% Online Training
Access Anywhere
CPD, IIRSM & Institute of Hospitality Approved
PDF Certificate
Left unmanaged workplace conflict can be damaging to relationships, team morale and ultimately the company’s bottom line. Having a knowledge of effective conflict resolution techniques and strategies and taking a proactive approach to resolving issues will lead to a better work environment and more effective teams.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.
Trusted Learning Solutions
Accredited by the CPD Certification Service
Accredited by the IIRSM
Accredited by the Institute of Hospitality
Course Content
Download Course Overview PDF
Frequently Asked Questions
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